Shipping Policy

Last Updated: October 12, 2026

At TryDealShop, we are committed to providing a reliable and convenient shopping experience. This Shipping Policy explains how orders placed through https://trydealshop.com are processed, shipped, and delivered.

Please review the information below before placing your order.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders are generally not processed or shipped on weekends or public holidays.

During periods of high demand, promotional events, or holidays, processing may take longer than usual.

Once your order has been processed and dispatched, you will receive a shipping confirmation email containing your tracking information.

Please note that processing time is separate from shipping and delivery time.

2. Shipping Methods and Estimated Delivery Times

We offer shipping options based on your delivery destination and product availability.

Estimated delivery time is 5–14 business days after processing.

Shipping times may vary depending on destination, customs, and local postal services.

Estimated delivery times begin after your order has been processed and dispatched.

Shipping costs, including any free shipping promotions, will be clearly displayed at checkout before you complete your purchase.

Please note: All delivery times are estimates and are not guaranteed delivery dates unless expressly stated otherwise. Actual delivery times may vary depending on your location, shipping carrier, customs clearance, and other circumstances beyond our reasonable control.

3. International Shipping

TryDealShop operates internationally, and orders may be shipped from fulfillment facilities located outside your country of residence.

Depending on your location, your order may be shipped from an international warehouse or supplier.

International deliveries may be subject to customs inspections, import procedures, and additional transit times.

Shipping availability and applicable shipping charges will be displayed at checkout.

We reserve the right to restrict shipping to certain destinations where delivery services are unavailable or subject to logistical limitations.

4. Customs, Duties, and Import Taxes

Customers are responsible for paying all applicable import VAT, customs duties, tariffs, and other import-related charges imposed on their shipments where these charges are legally the responsibility of the importer or recipient.

Depending on the destination country's laws and shipping arrangements, the customer may act as the importer of record.

By placing an order through trydealshop.com, you acknowledge and agree that:

• You are responsible for applicable customs duties, import VAT, tariffs, and import-related fees where these are legally payable by you as the importer or recipient.

• Additional charges may be collected by customs authorities, shipping carriers, or other authorized parties before or after delivery.

• These charges must be paid directly to the relevant authority or service provider.

• TryDealShop does not cover or reimburse customer-payable import charges, and they are not included in the product price unless expressly stated otherwise at checkout.

Failure to pay applicable import charges may result in customs delays, unsuccessful delivery, or the return of your shipment.

We recommend checking your country's customs regulations before placing an order.

For further details, please review Section 9 of our Terms of Service.

5. Shipment Confirmation and Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and available shipment details.

Tracking information may take 24–72 hours to become active after the shipment has been registered or handed over to the carrier.

You can monitor your shipment using the tracking number provided in your shipping confirmation email.

If you have not received tracking information within 5 business days of placing your order, please contact us at info@trydealshop.com with your order number.

6. Multiple Shipments

For logistical reasons, products purchased in the same order may be shipped separately.

This may occur when products are fulfilled from different suppliers, warehouses, or distribution facilities.

As a result:

• Your order may arrive in multiple packages.

• Individual packages may have different tracking numbers.

• Products from the same order may arrive on different dates.

If your order is divided into multiple shipments, you will not be charged additional shipping fees beyond those agreed upon at checkout solely because we split the shipment.

7. Shipping Address Accuracy

Customers are responsible for providing an accurate and complete shipping address when placing an order.

Please carefully verify your shipping information, including your full name, street address, apartment or unit number, postal code, city, state or province, and country.

If you notice an error in your shipping address, please contact info@trydealshop.com as soon as possible.

We will make reasonable efforts to update your shipping details before dispatch, but changes cannot be guaranteed once an order has entered processing or shipment.

Where permitted by applicable law, TryDealShop is not responsible for delivery failures caused solely by incorrect or incomplete shipping information supplied by the customer.

If an order is returned due to an incorrect address, additional shipping charges may apply before reshipment.

8. Shipping Delays

We make reasonable efforts to process and deliver orders within the estimated delivery periods.

However, shipping delays may occur due to circumstances including:

• Customs inspections or clearance delays.

• Public holidays and seasonal shipping demand.

• Severe weather or natural disasters.

• Transportation disruptions or carrier delays.

• Supply chain interruptions.

• Incorrect or incomplete delivery information.

• Other circumstances beyond our reasonable control.

We cannot guarantee delivery on a specific date unless expressly agreed.

If your shipment experiences a significant delay, please contact our customer support team so we can investigate and provide assistance.

Any statutory rights relating to delayed delivery, cancellation, or refunds remain unaffected.

9. Lost or Missing Packages

If your package has not arrived within the estimated delivery period, we recommend checking your tracking information for the latest updates.

If the tracking information indicates a delay or the package appears to be lost, please contact us at info@trydealshop.com with your order number.

Our customer support team will assist in investigating the shipment with the relevant carrier or fulfillment provider.

Depending on the circumstances and applicable law, an appropriate resolution may include a replacement shipment or refund.

10. Packages Marked as Delivered

If your tracking information indicates that your package has been delivered but you have not received it, please:

• Verify the shipping address provided during checkout.

• Check around your property or designated delivery location.

• Ask household members or neighbors whether they accepted the package.

• Contact the shipping carrier for additional delivery information.

• Contact TryDealShop customer support if the package remains missing.

We may request reasonable supporting information to assist with the investigation.

A carrier's delivery confirmation may be used as evidence of delivery but does not automatically remove any rights or remedies available under applicable consumer protection laws.

Where a delivery issue is caused solely by an incorrect address provided by the customer, TryDealShop may not be responsible for resulting losses to the extent permitted by law.

11. Damaged Packages or Products

If your order arrives damaged, please contact us as soon as reasonably possible at info@trydealshop.com.

To help us investigate and resolve the issue, please provide:

• Your order number.

• A description of the damage.

• Clear photographs of the damaged product.

• Photographs of the packaging, where available.

We recommend keeping the original packaging and damaged items until the issue has been reviewed.

Depending on the circumstances and applicable law, we may arrange a replacement, refund, repair, or other appropriate resolution.

Nothing in this policy limits your statutory rights concerning damaged, defective, or nonconforming products.

12. Unsuccessful Delivery and Unclaimed Packages

If a delivery attempt is unsuccessful, the shipping carrier may provide instructions for redelivery or collection from a designated location.

Customers are responsible for following reasonable carrier instructions and collecting packages within the applicable collection period.

Where permitted by law, additional shipping or return charges resulting from a customer's failure to collect a shipment or refusal to pay legally applicable import charges may be the customer's responsibility.

Any refund or reshipment will be handled in accordance with our Return & Refund Policy and applicable consumer protection laws.

13. Shipping to P.O. Boxes and Special Addresses

Shipping to P.O. Boxes, APO/FPO/DPO addresses, remote locations, and certain territories may not always be available, depending on the shipping carrier, destination, and fulfillment arrangements.

If we are unable to deliver directly to your provided address, we will contact you to discuss available alternatives.

Depending on the circumstances, you may be required to:

• Provide an alternative residential or business delivery address.

• Arrange to collect your package from a local post office or designated pickup location, where available.

Our customer support team will notify you if any additional information or action is required to complete your delivery.

Please note that delivery to special addresses may require additional processing or transit time.

14. Returns and Refunds

For information about returns, exchanges, cancellations, and refunds, please review our Return & Refund Policy.

If you need assistance with an order that has already shipped, please contact our customer support team before returning any products.

15. Contact Information

If you have any questions about shipping, delivery times, tracking information, or your order, please contact us.

Email: info@trydealshop.com

Website: https://trydealshop.com

Please include your order number when contacting us about an existing purchase so we can assist you as efficiently as possible.

Thank you for shopping with TryDealShop. We appreciate your trust and will make reasonable efforts to ensure your order reaches you safely and efficiently.